Privacy policy

What we collect

If you request a roof inspection, we collect the information you enter in the form, including your name, phone number, email address, property address, community, and any notes you choose to add. We may also receive basic technical information connected with your visit, such as the page you came from, campaign tags, browser information, and your IP address.

How we use it

We use this information to respond to your request, assess service availability, arrange an inspection or quote, provide the service you asked about, and understand which advertising is useful. We do not sell your personal information or add you to an unrelated mailing list because you submitted this form.

Who helps us process it

This site is hosted by Vercel. Form submissions are delivered to Shine Property Services through GoHighLevel, our customer relationship and follow-up system. If you arrived through a Meta advertisement, Meta's business tools may receive page-view and lead-event information so we can measure the advertisement. These providers process information under their own privacy terms and security practices.

How long we keep it

We keep inquiry and customer records only as long as reasonably needed to respond, provide services, maintain normal business records, resolve issues, and meet legal obligations. We take reasonable steps to protect the information in our systems.

Your choices

You can ask what personal information we hold about you, request a correction, or ask us to delete information we no longer need. You can also ask us not to contact you again, except where a message is needed to complete an existing request or service.

Contact us

For a privacy question or request, contact Shine Property Services through our main website or call our Victoria team at 778-561-0713.